Policies at WinningEveryTime

At WinningEveryTime, we’re dedicated to giving our customers a fair, rewarding and enjoyable shopping experience. Take a look at our store policies detailed below to learn more, and reach out today with any questions.

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Policies and Procedures ​

How It Works

SHIPPING POLICY


WINNINGEVERYTIME is not responsible for items that are lost or damaged in the mail. The United Postal Service will be solely responsible once the items have been shipped. We cannot be held responsible for items marked "delivered" by the post office. You will need to contact your local post office for information regarding your package.

USPS Customer Service: 1-800-ASK-USPS (1-800-275-8777)

To ensure that the shipping process flows smoothly please make sure your shipping address is correct. If a package is returned due to incorrect shipping information the customer will be responsible for reshipping cost.If you input the wrong shipping address, contact us at DEJA@WINNINGEVERYTIME.COM about an incorrect shipping address. We will do our best to make all changes however, we cannot guarantee anything after order has been placed. WINNINGEVERYTIME is not responsible and will not refund any items that are shipped to an incorrect address at the fault of the buyer. 

PROCESSING TIME

Orders are quickly processed and sent from our warehouse in California within 2-5 business days. You will receive an email with a tracking number once your item has shipped. Items may be shipped sooner than 5-10 business days. 


PRIVACY POLICY


Personal information you provide to us. Personal information you may provide to us through the Service or otherwise includes:


  • Contact data, personal or business contact information such as your first and last name, email and mailing addresses, phone number, professional title and company name.

  • Registration data, such as information that you provide to register for an account or sign up for an event, including the day and month of your birth and the event you registered for.

  • Data about others for whom you purchase an item or gift, such as name, delivery address and phone number. Please do not purchase a gift for someone or share their contact information with us unless you have their permission to do so.

  • Profile data, such as your username and password that you may set to establish an online account with us and your interests and preferences.

  • Communications, such as information you provide when you contact us with questions, feedback, survey responses, or otherwise correspond with us,

  • Marketing data, such as the email address or contact details that we use to send marketing communications and your preferences for receiving communications about our activities, events, sweepstakes and contests.

  • Purchase data, including your order history and information needed to process and fulfill your order, including order details, billing address, and delivery address.

  • Other information that we may collect which is not specifically listed here, but which we will use in accordance with this Privacy Policy or as otherwise disclosed at the time of collection.


To comply with laws and regulations. We use your personal information as we believe necessary or appropriate to comply with applicable laws, lawful requests, and legal process, such as to respond to subpoenas or requests from government authorities. 


With your consent. In some cases we may specifically ask for your consent to collect, use or share your personal information, such as when required by law. 


CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this Privacy Policy at any time. If we make material changes to this Privacy Policy, we will notify you by updating the date of this Privacy Policy and posting it on the Sites. If required by law we will also provide notification of changes in another way that we believe is reasonably likely to reach you, such as via e-mail or another manner through the Service.


Any modifications to this Privacy Policy will be effective upon our posting the modified version (or as otherwise indicated at the time of posting). In all cases, your continued use of the Service after the posting of any modified Privacy Policy indicates your acceptance of the terms of the modified Privacy Policy.


HOW TO CONTACT US

Please direct any questions or comments about the Refund Policy or Privacy Policies to Deja@WINNINGEVERYTIME.com

 

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